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Social Media Management Services for Better Business Results

With billions of social media users worldwide, social media management should be a critical part of your brand’s overall marketing strategy and digital presence. You can’t just throw out the occasional tweet or Facebook post and hope to reach the right audience. You need a comprehensive, detailed, and tailored strategy for each platform for the best results.

Here, we’ll discuss some of the basics of social media management. To take advantage of our expertise yourself and see real results, contact Digital PR today.

What Is Social Media Management?

Social media management is an ongoing process of analyzing social media audiences and coming up with a strategy tailored to targeting these users, including creating and promoting content, collaborating with influencers, keeping an eye on online conversations, news jacking, and, of course, monitoring your social media performance and ROI.

While it’s possible to create a single strategy encompassing every social media platform, you will get better results if you cater your content to each site. Each platform has a different audience, strengths, and weaknesses, so what works for Twitter may not be effective on Instagram, and things that perform well on TikTok may flop on Facebook.

Social Media Management Tools

Social media management requires a suite of tools to help you create, analyze, and improve your social media strategy. Here’s an overview of some of the critical tools Digital PR uses to manage your social media platforms.

Content Management

A successful social media strategy involves more than just brainstorming ideas and posting them whenever you feel like it. Whether it’s coming up with ideas for posts, creating content, or scheduling posts to publish at a time when they will get the best engagement, content management tools can help.


Analytics tools help you understand how well your content is performing, which strategies are the most effective, and where you can do better. Analytics tools can show you information like overall engagement, demographics, most engaging post types, user activity, and more.
Social Media Listening

What are people saying about your brand? Understanding the conversations around your brand can help you create effective social media campaigns that direct the conversation in a positive direction. Social media listening tools help you monitor Google and social media and get alerts for certain topics related to your brand, so you can stay on top of the latest trends, as well as incoming reviews on Google My Business and Facebook.

Influencer Collaboration

Brands spend billions of dollars on influencers in all sorts of industries, so it’s safe to say it’s more than just a passing fad.

If you want to work with a social media influencer, you need influencer collaboration tools to help you identify the most fitting influencers for your audience. Choosing the wrong influencer could be worse than opting out of this important marketing opportunity entirely. At Digital PR, we will help research potential influencers for your business.

Social Customer Care

More people than ever are turning to social media to ask questions about – or complain about – your brand, so customer care should be an integral part of your social media management strategy. Successful companies are known for actively interacting with their audience on social media, helping them guide the conversations around their brand.

This means responding to both positive and negative reviews and comments on Facebook, Instagram, Twitter, TikTok, LinkedIn, and more!

Get Help With Social Media Management

If you don’t have the manpower or expertise to handle social media management yourself, you can trust the experts at Digital PR. We specialize in creating strategies for Facebook, Instagram, Twitter, TikTok, Pinterest, and LinkedIn. We know what works best on each platform and have the tools to analyze how well your social media strategy is working.

To add us to your winning team, contact Digital PR today by clicking here or calling 888-991-3509.

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We have been developing and refining the process of Digital PR for several years with proven results. We offer custom reporting based on the queries that matter to your business. While no two projects are exactly alike …

Interested? Drop Us a Line: 954-763-1130